1. A contract, which is concluded under exclusive use of remote means of communication, the consumer has the right to revoke his declaration of intent to the conclusion of the contract within a period of two weeks. The withdrawal period begins on receipt of the delivery at the consignee, in case of recurring deliveries of similar goods at the date of receipt of the first partial delivery and as regards services on the day of conclusion of the contract. The revocation goes without explanatory statement and is to be submitted in writing (eg letter, fax, email) or by returning the goods to MEDIENLB; to meet the deadline timely mailing shall suffice. The period shall not begin until the customer has received both the goods and this statement of his rights. Upon usage of delivered audio or video recordings or software, the right of withdrawal expires. The revocation must be sent to: MEDIENLB Gesellschaft für Lehrpläne und Bildungsstandards GmbH Am Bahnhofplatz 8 82319 Starnberg Fax: 08151/55071-99 E-mail: info@MEDIENLB.de
Medien für Lehrpläne und Bildungsstandards GmbH
Tel.: 089 / 55071 - 20
Fax. 089 / 55071 - 99
2. At a contract, with the supply of goods for subject, the consumer is obliged to return the goods in case of withdrawal if the delivered goods can be shipped by parcel. In cases of withdrawal for orders up to € 40 the consumer has to bear the expanses unless the delivered goods do not correspond to the goods ordered. Order volumes exceeding € 40, - the consumer does not bear the expanses of returning. In case of a valid revocation, both parties have to return the received goods or payments as well as any derived benefits. If the received benefit whole or in part or only in a deteriorated state can be returned a compensation for lost value shall be supplied where required. With surrender of goods this does not apply if the deterioration of the goods solely arises from its examination. Moreover, in case of a return, the customer can avoid these costs (decrease in value) by not treating the merchandise as being fully owned and to refrain from any actions which could have a detrimental effect on its value.