The job of a freight-forwarding and logistics service clerk is all about the transport of goods: the storage, selling and shipping of goods must run smoothly – on a national as well as on an international level. This mainly includes planning, controlling and supervisory tasks but also communication with customers and business partners. Planning is the be-all and end-all of the freight-forwarding and logistics trade. Communication with carriers (airlines, shipping or railway companies) is required, suitable routes and means of transport must be chosen, schedules must be determined and finally, the processes must be supervised. In addition, the clerks carry out price calculations, determine costs and revenues, observe offers on the market and take care of technicalities such as insurance cover and customs issues. A good command of foreign languages is therefore essential in this job. And flexibility, too! If problems occur, the clerks need to react quickly and effectively.